3/22/2018: Orders are shipping out but we haven’t caught up on e-mails yet. We’ll catch up on e-mails this evening after approximately 7:30 PM EST. First, we’ll send out tracking numbers for shipped orders and then we’ll go through the e-mails. We see some crypto payments that we haven’t matched to any open order yet so if we’ve accidentally cancelled your order we should come back to your e-mail(s) and re-confirm it this evening. Don’t worry, we’ll get to everything. Sorry for the wait.
IMPORTANT: We will now be using our e-mail firstname.lastname@example.org. If you are expecting a message from us but haven’t seen it yet…please check your spam folder.
Our team specializes in USA domestic shipping of select research chemical compounds to public and private labs. We ship exclusively via USPS Priority Mail with tracking provided on all orders. Our turn around time is 48-96 hours to ship your order after confirming payment and address. Packages usually take 1 to 5 business days to arrive after tracking appears on USPS.com, average is 3 business days from drop off to door.
We only accept Bitcoin and Ether as payment – no money orders, credit cards, PayPal or other.
Testing Pledge: All of our compounds are independently verified by a professional quality control lab. You will never receive a mislabeled/incorrect chemical from us. Even our restocks from existing manufacturers will be verified because you can never be too careful.
Refund Policy: We will refund all orders that are lost or ‘stuck’ for over a week with a full reship OR full refund (your choice), as indicated by tracking. No refunds will be provided for ‘return to sender’ packages due to address error on the customer’s side, except in certain situations. If there is a complaint about the product itself, we will take this into consideration but cannot promise any refunds/reships unless we see a pattern in complaints. If we see a pattern indicating a poor quality chemical, we will issue refunds, or reships if available.
We are honest, trustworthy and hardworking. If there is any issue with our product or service, please bring it up to us and we will rectify it with you. We will never intentionally lie, cheat, steal from or otherwise mislead our customers. We are here to provide all of our customers with a quality product at a reasonable price as quickly as possible.
Our e-mail is email@example.com, feel free to e-mail us if you have any questions. We are no longer using Sigaint.
HERE IS OUR PGP KEY FOR PGP ENCRYPTED COMMUNICATIONS: